Client Story

Being a Payee client was not always easy for Rose.  “At first, I didn’t understand how the program worked.  I was angry that someone else had control of my money because I didn’t feel like I was independent.”  Rose’s feelings are normal for a lot of Payee clients.  The Payee Program provides individualized financial management to those who are unable to manage their own financial affairs.  Individuals in the program are often required to participate, and the change can be hard.

But luckily, things got better for Rose. “I realized that I could trust Catholic Social Services to help me, and I could still make my own choices.”  For Rose, working with her Payee Specialist, Julie, has been one of the best parts of the program. “Julie has been there to make sure my rent and bills are paid on time and that I make better choices with my money.  She makes sure I think about saving up for things that I might need in the future for myself and my kids.  Without the payee program, I wouldn’t have any of the things I have now.”

Rose has noticed a drastic difference in her life, now that she has Catholic Social Services (CSS) as an advocate and support.  “For the first time in over four years, I am able to have my children come stay with me on weekends, which is a huge deal for me.  Life is still difficult for me sometimes, but compared to [before], it’s amazing.”

Now, Rose is able to enjoy the simple things, such as owning her own washer and dryer, watching her favorite TV shows – Law & Order and The Golden Girls – and she recently bought a rat-terrier/Chihuahua mix from the animal shelter, named Scout.

This year, something even more special is on the horizon.  Every parent dreams of being able to give their children a joyful memory of Christmas, and for the first time in years, Rose will be able to provide that for her family. “I would recommend CSS to others because it has taken a lot of stress off me.  I don’t have to worry about if I’m going to have enough to cover my rent and bills.  They really do care about people, and they want to help.” For the first time in years, Rose has hope again.