Pandemic Response

We are still serving our clients.

  • Prioritize visits based on face-to-face versus determining if activities can be done via phone or other means.
  • Encourage online banking options for clients to be set up so that bills can be paid remotely if quarantines become more widespread.
  • If going to the home, call ahead and confirm that your client has no symptoms.
  • If symptoms, cancel visit—assure that client has access to healthcare.
  • Follow up with clients via phone to ensure that healthcare was accessed.
  • Consider alternative meeting sites as needed.
  • Transporting clients: Utilize other transportation services as much as possible. If client is showing symptoms, then reschedule appointment and link client with appropriate healthcare.
  • Determine how to best keep client status information up to date.
  • Securing client information will be kept in lock boxes if staff is unable to bring information to the office.

Helping Seniors Remain in Their Homes

Our Supportive Services Program bridges the gap for many seniors who need assistance in order to maintain their independence  and to remain safely in their own homes.

What We Offer

Our Licensed Social Workers provide a helping hand to older adults and their families to alleviate concerns and assist with tasks seniors need to stay independent. We can help the senior manage their benefits, like Medicare or Medicaid, link to transportation services, schedule medical appointments, help manage finances or locate appropriate housing. We provide the extra help seniors need when new challenges are too much, so they are able to stay in their homes with confidence.

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IMPACT IN ACTION

98% of seniors stated that CSS helped them remain independent.

Annual Report

Client Story

client-stories-susanSusan is an 84 year old who loved to garden and play cards. Always independent, it became a significant struggle as she experienced slowly losing her eye sight due to macular degeneration. Needing to determine how she could continue to live on her own, she contacted Catholic Social Services to request help. Being able to pay her bills each month was  just one essential task  Susan needed to be able to accomplish to stay in her home.

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Client Story

client-stories-susanSusan is an 84 year old who loved to garden and play cards. Always independent, it became a significant struggle as she experienced slowly losing her eye sight due to macular degeneration. Needing to determine how she could continue to live on her own, she contacted Catholic Social Services to request help. Being able to pay her bills each month was essential to being able to stay in her home. CSS assists her routinely, reviewing her mail, writing out checks and making sure she maintains her Medicare benefits. As cooking and cleaning became more challenging, CSS linked Susan to Meals-on-Wheels and homemaker services.

As Susan has begun to have more health concerns, Susan worries about going to the doctor and being able to manage her prescriptions. The CSS social worker helps her to keep track of scheduled medical appointments, to arrange transportation, and will accompany her to medical appointments. A nurse comes to the home weekly to set up her medications to assure they are being taken correctly. Ever active, Susan was assisted to sign up for Mainstream transportation services, which she uses to attend the local senior center once a week where she plays Euchre.

As Susan is faced with the challenges of aging, she knows that she can count on CSS to help her obtain the resources needed to stay safe and independent in her home for as long as possible.

Client Testimonials

“The service is great! It has helped me in so many ways. Whenever I needed anything I always was taken care of in a mannerly time. I can’t say enough about the quality of service this agency has provided.”

“The workers are very friendly and they really seem concerned.”

How to Access Services

Columbus

For more information, please call (614) 221-5891 or email.

Newark

For more information, please call (740) 345-2565 or email.

Our Partners

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United-Way-of-Licking-County

“If you lavish your food on the hungry and satisfy the afflicted; Then your light shall rise in the darkness, and your gloom shall become like midday” – Isaiah 58:10

Locations

COLUMBUS

197 E. Gay Street
Columbus, OH 43215
(614) 221-5891

WEST COLUMBUS

Our Lady of Guadalupe Center
409 Industry Drive
Columbus, OH 43204
(614) 340-7061

NEWARK

1031 Brice Street
Newark, OH 43055
(740) 345-2565

PORTSMOUTH

St. Francis Catholic Outreach Center
2311 Stockham Lane
Portsmouth, OH 45662
(740) 961-4020

ZANESVILLE

422 Main Street, Ste 400
P.O. Box 3446
Zanesville, OH 43702-3446
(740) 452-5057

Contact Us